Customer Information
- My Account eCare
- Pay your bill online via credit card
- Electricity Rates
- Municipal Water Rates
- Payment Options
- Conditions of Service
- Service Agreement
- Reading Your Meter
- Submit Meter Reading Online
- Low-Income Eligibility Confirmation Form
- Low Volume Consumer or Designated Consumer - Declaration Form for Multi-Unit Premises
- Request a Locate
Smart Meters
- Introduction To Smart Meters
- Frequently Asked Questions
- Why a Smart Meter
- From The Meter To The Bill
- How To Read A Smart Meter
- Time Of Use Rates (TOU)
- Energy Saving Tips
- Smart House
- Links
News & Announcements
Power Conservation Programs
Energy Saving Tips
- Managing Your Electricity Use
- Ontario Gov't Energy Conservation Tips
- Shopping for Electricity
- Shopping for Electric Appliances
- Electrical Heating Tips
- Home Energy Audit
Developer, Consultant and Contractor Information
- Information for Contractors
- Bulk Metered Residential
- Underground Distribution Drawings
- Power Factor Information
St. Thomas Energy Inc.
Links
St. Thomas Energy Services Inc.
City of St.Thomas
A wealth of information about the city and surrounding area can be found at this informative site. Explore available recreation programs, know more about the business of City Council and discover some of the things that make our city one of the best choices in Canada if you are setting up a new business.
St. Thomas Economic Development Corp.
The St. Thomas Economic Development Corporation promotes our area as a premiere location to invest and conduct business. Explore our site and discover how you can be a part of our success!
Energuide
Your guide to saving electicity in the home. Also a great site for tips on purchasing energy efficient products.
Conservation Bureau
Established in 2005 by the Ontario government who recognized that conservation has to play an increasingly important role in assuring an adequate supply of electricity for the Ontario public, businesses and institutions.
Canada Mortgage and Housing
If you prefer to get a firm grip on the issue of energy efficiency around the home before you haul out your tools your first stop should be the Canada Mortgage and Housing Corp. Here you will get solid advice in what your home is all about and how to fix the problems. Type "energy efficiency" into the "Search CMHC" box and a list of topics will appear.
Office of Energy Efficiency
As Canada's one-stop service for energy efficiency, the OEE has everything you need to save energy, save money and help protect the environment. You can even select a category from the virtual home site for answers and tips on saving energy in your home.
Ministry of the Environment
Order free publications and resources for kids and adults, check out Ontario's new drinking water protection regulation, air quality, Ontario's Drive Clean Program and Smog alert info for municipalities by clicking on this link.
Ontario Electric League
Find out if there is an Ontario Electrical League Chapter in your area. This is a non-profit, provincial organization with 46 Chapters, and 2,500 members from the electrical industry. Check out local contractors and find links to other electrical associations.
Ontario Energy Board
Information on licences (both gas and electricity); codes of conduct for retailers; consumer protection issues and information about contracts; setting of transmission and distribution rates and hearings. 1-877-632-2727
Ontario Energy Marketers’ Association (OEMA)
Information on unresolved complaints concerning electricity retailers. 1-888-263-3742
Electrical Safety Authority (ESA)
Information on electrical safety and inspection of wiring installation under the Ontario Electrical Safety Code, and certification of electrical appliances (in special cases).
Electricity Distributors Association
Information concerning this utility member organization representing distribution electric utilities in Ontario 416-483-7739
Ministry of Consumer and Commercial Relations
Information on the Consumer Protection Act or the Business practices Act 1-800-268-1142
Independent Electricity System Operator (IESP)
Information on the market rules for the wholesale or bulk power market, and information on the wholesale spot market.
Ontario Power Generation Inc. (OPG)
Information regarding OPG (formerly Ontario Hydro) operation and facilities (power plants)
1-877-592-2555
Ministry of Energy, Science and Technology
Information on why the government is introducing competition; time frames; and for questions on the legislation. 1-888-668-4636
Schemes, Scams and Frauds
Check out this website about Schemes, Scams and Frauds. If it sounds too good to be true it probably is.


