Customer Information
- My Account eCare
- Pay your bill online via credit card
- Electricity Rates
- Municipal Water Rates
- Payment Options
- Conditions of Service
- Service Agreement
- Reading Your Meter
- Submit Meter Reading Online
- Low-Income Eligibility Confirmation Form
- Low Volume Consumer or Designated Consumer - Declaration Form for Multi-Unit Premises
- Request a Locate
Smart Meters
- Introduction To Smart Meters
- Frequently Asked Questions
- Why a Smart Meter
- From The Meter To The Bill
- How To Read A Smart Meter
- Time Of Use Rates (TOU)
- Energy Saving Tips
- Smart House
- Links
News & Announcements
Power Conservation Programs
Energy Saving Tips
- Managing Your Electricity Use
- Ontario Gov't Energy Conservation Tips
- Shopping for Electricity
- Shopping for Electric Appliances
- Electrical Heating Tips
- Home Energy Audit
Developer, Consultant and Contractor Information
- Information for Contractors
- Bulk Metered Residential
- Underground Distribution Drawings
- Power Factor Information
St. Thomas Energy Inc.
Municipal Water Rates
Your St. Thomas Energy Inc. bill may include municipal water & sewer billing. For water and sewer billing inquiries, please contact St. Thomas Energy Services Inc. (519-631-5550 / contact@stesi.ca / www.stesi.ca). For all other water & sewer inquiries, please contact the water department of your municipality. The City of St. Thomas Works Dept can be contacted at 519-631-0368 or www.city.st-thomas.on.ca. The municipality of Central Elgin can be contacted at 519-631-4860 or www.centralelgin.org.
Your bill also may include charges for water heater rentals and sentinel light rentals. Those services are provided by St. Thomas Energy Services Inc.
