Customer Information
- My Account eCare
- Pay your bill online via credit card
- Electricity Rates
- Municipal Water Rates
- Payment Options
- Conditions of Service
- Service Agreement
- Reading Your Meter
- Submit Meter Reading Online
- Low-Income Eligibility Confirmation Form
- Low Volume Consumer or Designated Consumer - Declaration Form for Multi-Unit Premises
- Request a Locate
Smart Meters
- Introduction To Smart Meters
- Frequently Asked Questions
- Why a Smart Meter
- From The Meter To The Bill
- How To Read A Smart Meter
- Time Of Use Rates (TOU)
- Energy Saving Tips
- Smart House
- Links
News & Announcements
Power Conservation Programs
Energy Saving Tips
- Managing Your Electricity Use
- Ontario Gov't Energy Conservation Tips
- Shopping for Electricity
- Shopping for Electric Appliances
- Electrical Heating Tips
- Home Energy Audit
Developer, Consultant and Contractor Information
- Information for Contractors
- Bulk Metered Residential
- Underground Distribution Drawings
- Power Factor Information
St. Thomas Energy Inc.
Payment Options
St.Thomas Energy Inc. has established a variety of ways to make sure your payment is processed promptly. We have designed these payment options to serve you best, and to fit anyone's schedule.
Use the many bill payment options provided by your bank
- Telephone banking
- Online banking & bill payment
Pay your bill online via credit card using our online bill payment service.
Register for Pre-Authorized Payment from your bank account
Click HERE to view and print out a form to send or fax in to 519-631-4771.
Mail your payment (For your own security, please do not mail cash)
St.Thomas Energy Inc.
P.O. Box 460
135 Edward St.
St.Thomas ON
N5P 4A8
Use one of our 3 convenient drop boxes located throughout the city
- For your security, do not put cash in drop boxes.
- St.Thomas Police Station - 30 St.Catharine St.
- Elmwood Plaza - 204 First Ave.
- St. Thomas Energy Office - 135 Edward St.
Visit our office at 135 Edward St.
Monday - Friday
8:30am to 4:30pm
(Excluding Holidays)
Any questions? Please e-mail us and we would be glad to help.
