Customer Information
- My Account eCare
- Pay your bill online via credit card
- Electricity Rates
- Municipal Water Rates
- Payment Options
- Conditions of Service
- Service Agreement
- Reading Your Meter
- Submit Meter Reading Online
- Fun Stuff for Kids
- Low Volume Consumer or Designated Consumer - Declaration Form for Multi-Unit Premises
- Request a Locate
News & Announcements
Power Conservation Programs
Energy Saving Tips
- Managing Your Electricity Use
- Ontario Gov't Energy Conservation Tips
- Shopping for Electricity
- Shopping for Electric Appliances
- Electrical Heating Tips
- Home Energy Audit
Developer, Consultant and Contractor Information
St. Thomas Energy Inc.
Payment Options
St.Thomas Energy Inc. has established a variety of ways to make sure your payment is processed promptly. We have designed these payment options to serve you best, and to fit anyone's schedule.
Use the many bill payment options provided by your bank
- Telephone banking
- Online banking & bill payment
Pay your bill online via credit card using our online bill payment service.
Register for Pre-Authorized Payment from your bank account
Click HERE to view and print out a form to send or fax in to 519-631-4771.
Mail your payment (For your own security, please do not mail cash)
St.Thomas Energy Inc.
135 Edward St.
St.Thomas ON
N5R 4A8
Use one of our 3 convenient drop boxes located throughout the city
- For your security, do not put cash in drop boxes.
- St.Thomas Police Station - 30 St.Catherines St.
- Elmwood Plaza - 204 First Ave.
- St. Thomas Energy Office - 135 Edward St.
Visit our office at 135 Edward St.
Monday - Friday
8:30am to 4:30pm
(Excluding Holidays)
Any questions? Please e-mail us and we would be glad to help.


