Customer Information
- My Account eCare
- Pay your bill online via credit card
- Electricity Rates
- Municipal Water Rates
- Payment Options
- Conditions of Service
- Service Agreement
- Reading Your Meter
- Submit Meter Reading Online
- Low-Income Eligibility Confirmation Form
- Low Volume Consumer or Designated Consumer - Declaration Form for Multi-Unit Premises
- Request a Locate
Smart Meters
- Introduction To Smart Meters
- Frequently Asked Questions
- Why a Smart Meter
- From The Meter To The Bill
- How To Read A Smart Meter
- Time Of Use Rates (TOU)
- Energy Saving Tips
- Smart House
- Links
News & Announcements
Power Conservation Programs
Energy Saving Tips
- Managing Your Electricity Use
- Ontario Gov't Energy Conservation Tips
- Shopping for Electricity
- Shopping for Electric Appliances
- Electrical Heating Tips
- Home Energy Audit
Developer, Consultant and Contractor Information
- Information for Contractors
- Bulk Metered Residential
- Underground Distribution Drawings
- Power Factor Information
St. Thomas Energy Inc.
Bill Payments By Credit Card (VISA or Master Card)
St. Thomas Energy provides customers with two quick and easy ways to make bill and security deposit payments by credit card.
1. By web payment:
- Click on the “Continue” button and you will be transferred to a secure web page powered by our bill payment partner, Paymentus.
- You will enter the payment information including the account number, credit card details, payment amount and type of payment (bill or security deposit).
- Once all the information is entered, click on, “Make Payment”.
- You will be provided with a confirmation number if the transaction is successful.
- You will receive an email confirmation for your records.
2. By Telephone payment:
- Dial 1-866-418-0576 and you will be linked to a secure automated telephone payment system, powered by our bill payment partner, Paymentus.
- You will enter the payment information including the account number, credit card details and payment amount.
- Then you will be provided with a confirmation number if the transaction is successful.
Frequently Asked Questions:
How will my payment be confirmed?
You will receive an email confirmation of your payment.
Does my payment have to be made during business hours?
Both web payment and telephone payment methods mentioned above are available to accept your payment 24 hours a day, 7 days a week.



