Customer Information
- My Account eCare
- Pay your bill online via credit card
- Electricity Rates
- Municipal Water Rates
- Payment Options
- Conditions of Service
- Service Agreement
- Reading Your Meter
- Submit Meter Reading Online
- Fun Stuff for Kids
- Low Volume Consumer or Designated Consumer - Declaration Form for Multi-Unit Premises
- Request a Locate
News & Announcements
Power Conservation Programs
Energy Saving Tips
- Managing Your Electricity Use
- Ontario Gov't Energy Conservation Tips
- Shopping for Electricity
- Shopping for Electric Appliances
- Electrical Heating Tips
- Home Energy Audit
Developer, Consultant and Contractor Information
St. Thomas Energy Inc.
Conditions of Service
The Distribution System Code (DSC) requires that every Distributor produce its own “Conditions of Service” document. The purpose of this document is to provide a means for communicating the types and level of service available to the Customers within St. Thomas Energy Inc.’s service area. The Distribution System Code requires that the Conditions of Service be readily available for review by the general public.
- download our Conditions of Service (v1.2 revised July 12, 2007)
