Customer Information
- My Account eCare
- Pay your bill online via credit card
- Electricity Rates
- Municipal Water Rates
- Payment Options
- Conditions of Service
- Service Agreement
- Reading Your Meter
- Submit Meter Reading Online
- Low-Income Eligibility Confirmation Form
- Low Volume Consumer or Designated Consumer - Declaration Form for Multi-Unit Premises
- Request a Locate
Smart Meters
- Introduction To Smart Meters
- Frequently Asked Questions
- Why a Smart Meter
- From The Meter To The Bill
- How To Read A Smart Meter
- Time Of Use Rates (TOU)
- Energy Saving Tips
- Smart House
- Links
News & Announcements
Power Conservation Programs
Energy Saving Tips
- Managing Your Electricity Use
- Ontario Gov't Energy Conservation Tips
- Shopping for Electricity
- Shopping for Electric Appliances
- Electrical Heating Tips
- Home Energy Audit
Developer, Consultant and Contractor Information
- Information for Contractors
- Bulk Metered Residential
- Underground Distribution Drawings
- Power Factor Information
St. Thomas Energy Inc.
Bulk Metered Residential Condominium Corporation
Self-Declaration Form
Consumer Security Deposits
The Ontario Energy Board amended the Distribution System Code (the “Code”) as indicated below, pursuant to section 70.2 of the Ontario Energy Board Act, 1998.
The change to the Code means that bulk-metered residential condominiums will now be treated as residential customers for the purpose of consumer security deposits. The maximum applicable good payment history that an electric utility may require has therefore been reduced from either five years or seven years to one year.
In order to qualify, the property of the customer must be a property as defined in the Condominium Act, 1998 and must also be a residential condominium corporation.
For these revised security deposit rules to apply, qualifying electricity consumers must provide a signed declaration form to their local electric utility attesting to their legal status as a residential condominium corporation.
- Click here to download the Declaration Form


